How Iowa Families Can Apply for Medicaid Waiver Services

01.02.2026 12:33 PM - Comment(s) - By Ashley Traylor

Disability support services shouldn't be considerd "luxury"

If you have ever thought, “We need help at home, we need support beyond school, we need a BREAK,” you are not alone.

In Iowa, Home and Community-Based Services (HCBS) waivers can help cover supports that keep kids safe and supported, and help them live at home with their families.

One big catch: the wait list can be long. The best time to apply is as soon as you suspect your child may qualify.


What is a Medicaid Waiver - In Plain Language

An HCBS waiver is a Medicaid program that can pay for certain in-home and community supports that typical insurance does not cover. Iowa has multiple waiver programs, and many have wait lists that change based on available slots.

Waiver Services Are Not Just for Low-Income Families

This surprises many Iowa parents, so let’s clear it up.

Medicaid waivers are designed to meet a child’s disability related needs, not just a family’s income. Many children can qualify for waiver services even when the parents’ income would generally be too high for traditional Medicaid.

How is that possible?

In many cases, waiver eligibility is based on the child’s disability and level of need. Financial eligibility is often assessed under special Medicaid rules for children receiving disability-related services, which may differ from standard income-based Medicaid.

What this means for your family

If someone tells you, “You probably make too much,” do not assume you are disqualified. Apply anyway, ask questions, and request a clear explanation of which financial rules they are using for your child.

Quick tip

When you call, ask, “Are you determining eligibility based on the child’s disability related waiver criteria, and what financial rules apply for a minor child in this program?”


STEP 1: APPLY FOR IOWA MEDICAID

Waiver services run through Medicaid eligibility, so if your child is not already on Iowa Medicaid, start there. Ways to apply may include:​

  • By phone: 1-855-889-7985
  • Online: https://hhsservices.iowa.gov/apspssp/ssp.portal
  • In person at your local HHS office
  • By mail: Mail your COMPLETED application to: 

Imaging Center 4

PO Box 2027

Cedar Rapids, IA 52406


STEP 2: APPLY FOR THE WAIVER PROGRAM, OR PROGRAMS


The application process is the same as above.  Always make sure to contact your local HHS office in order to confirm you are on a waitlist. 


Here is a myth to toss in the trash. You do not have to pick only one waiver to apply for. Information on the different waivers can be found HERE.

In Iowa, a child can be on more than one waiver waiting list at the same time. A child cannot receive services under more than one waiver at a time, but they can wait on more than one list.


THE SMART STRATEGY - TAKE THE FIRST OPEN SPOT


Because wait lists can be years long, many families apply for every waiver that might fit their child’s needs. Then they:

  • Take the first waiver opening that meets needs reasonably well
  • Stay on the waiting list for the waiver that is a better fit
  • Switch later if the better fit waiver opens up
  • That is a practical way to get help now, rather than waiting years for no support.


STEP 3: DOCUMENT EVERYTHING


Once you apply, keep proof.

  • Save your confirmation
  • Write down the date you applied
  • Keep copies of letters, notices, and emails
  • If there is a wait list, families are often told “no” because no slot is available yet, even when the child would otherwise qualify.
  • Documentation protects you.


STEP 4: CHECK THE WAIT LIST


Iowa HHS publishes regular updates on the HCBS waiting list at Waitlist Link These summaries help you understand how far back the oldest application dates go for each waiver, and what that might mean for your timeline.


STEP 5: IF NEEDS ARE URGENT, ASK ABOUT PRIORITY OPTIONS


Some families may qualify for additional review based on urgent needs. Policies and processes can change, so ask HHS which priority options are available and what documentation they need.



What To Gather Before You Apply

  • Medical and diagnostic documentation
  • Recent evaluations, therapy notes, and recommendations
  • IEP and school evaluation reports
  • A summary of daily needs, including safety, supervision, medical tasks, behavior support, communication, and daily living skills.
  • A short list of the supports you need that you cannot sustain without help


THE MOST IMPORTANT TAKEAWAY - If your child may qualify, apply as soon as possible.

Long wait lists mean delays. Applying does not lock you into one path. The strategic move is often to apply for multiple waivers, take the first appropriate opening, and keep your place in line for the best fit.


Need Help? EMPOWERED CAN SUPPORT YOU!

At EmpowerEd Consulting, we help families get organized, apply strategically, and document needs clearly so you are not trying to build a system while your family is already overwhelmed.


Disclaimer: EmpowerEd Consulting provides non-attorney special education advocacy and family support. This content is educational and not legal advice.

Ashley Traylor

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